Privacy Policy

Last updated: 2025-01-01

Your privacy matters. This policy explains what data we collect, how we use it, and your rights.

Contents

  • 1. Who we are
  • 2. Data we collect
  • 3. How we use data
  • 4. Legal bases
  • 5. Sharing and transfers
  • 6. Security and retention
  • 7. Your rights
  • 8. Cookies
  • 9. Contact

1. Who we are

Twist Moon Flux provides workflow automation software. We act as a controller for our website and marketing activities and as a processor when customers use our platform.

2. Data we collect

We may collect contact details, account credentials, usage logs, device information, and support communications. For customers, we process data entered into workflows under your instructions.

3. How we use data

To provide and improve services, communicate with you, secure our platform, and meet legal obligations. We do not sell personal data.

4. Legal bases

We rely on consent (where required), contract performance, legitimate interests (such as product improvement and security), and compliance with legal obligations.

5. Sharing and transfers

We share data with service providers under strict contracts. International transfers use appropriate safeguards such as SCCs. We do not allow providers to use your data for their own marketing.

6. Security and retention

We use encryption, access controls, and audits. Data is retained only as long as necessary for the purpose collected or required by law.

7. Your rights

Subject to law, you can request access, correction, deletion, restriction, or portability, and object to processing. You may withdraw consent at any time.

8. Cookies

We use cookies to operate the site, remember preferences, and measure performance. See our Cookies Policy.

9. Contact

For privacy requests, email [email protected] or write to: Level 9, 20 Martin Place, Sydney NSW 2000, Australia.